Privacy notice

Information we collect

Depending on the enquiry route you use, we may collect your name, business or organisation, telephone number, email address, site or venue address, service requirement, event date and other information you choose to provide.

We may also receive basic enquiry-source information such as the page that referred you to our website and campaign parameters contained in the link you used. This helps us understand which marketing activity generated an enquiry.

How we use your information

We use this information to review your enquiry, contact you, discuss your requirements, prepare proposals or quotations, arrange services where requested, and manage our business relationship with you.

Our lawful basis

We process enquiry information where it is necessary to take steps at your request before entering into a contract and, where appropriate, for our legitimate interests in responding to enquiries, developing our services and understanding how customers find us.

Who we share information with

We only share information where necessary to operate our business, provide the requested service, comply with law, or use service providers that support our website and business systems. Website enquiry submissions are processed through Netlify's form-handling service.

How long we keep information

We keep enquiry information only for as long as reasonably necessary to deal with the enquiry, manage any resulting business relationship, meet legal or regulatory requirements, and resolve disputes.

Your rights

Under UK data protection law, you may have rights to access, correct, erase or restrict the use of your personal information, object to certain processing, and request data portability where applicable. You also have the right to complain to the Information Commissioner's Office.

Contact us

For privacy questions or requests, contact Milsec Group Limited at [email protected].